Since 2008, Italcuscinetti Group has UNI EN ISO 9001:2008 quality certification. This Process Control system allows the group to build itself as a supplier which adopts strategies meeting international standards reference points with regards to: certification process and supplier management, management of checks during the supply process, management of traceability of material flows, before and after sales technical assistance, support in the product certification phase with dedicated document requests. Italcuscinetti Group is an entity made up of and structured on precise procedures, goverened by a technical infrastructure for monitoring, as well as specialised personnel. Thanks to our Quality Control the certification process of our products is made with precise evaulation instruments: pre-engagement questionnaires, visits to installations, compliance declarations, part sampling, analysis of supporting product documentation. Inbound production lots are checked daily, and supplier performance is monitored monthly.
Italcuscinetti Group constantly updates statistics relating to company procedures both in relation to technical-logistics-sales performance and customer satisfaction. Furthermore, the control instrumentation used for inbound checks in the ISB Bearing China laboratory as well as those in the Rubiera laboratory for the certification of samples is managed according to standards laid out by ISO 9001 regulations.
Through ISB Bearing China, Know How is shared between Italcuscinetti and its suppliers and therefore becomes a true decentralised centre for Quality Control in the Far East. Traceability guarantees, assured Control Processes shared with the customer and the supplier, certification, and finally dedicated expertise in motion.
To summarise, by choosing Italcuscinetti Group products you can be sure of excellent quality standards, and KPIs (Key Performance Indicators) are always in line with expectations.